The luxury of the Caribbean, inside and out

Contemporary furnishings and rustic Mayan-inspired décor welcome you from every corner of Hyatt Ziva Cancun’s 547 elegant suites. From personalized butler and concierge services to private check-in, no detail has been overlooked. Enjoy hi-tech, in-suite technology, access to exclusive amenities, and the perfect morning coffee made from your state-of-the-art espresso machine. Large or small, families and groups may choose from an array of suite options, all including private furnished balconies and stunning views. For those seeking an adult-only experience, Turquoize offers the ultimate in luxury with private hot tubs or swim-up infinity pools, priority seating, and exclusive lounge access. Indulge in a retreat where the resort interior rivals the beauty of the Caribbean.

All Suites Include


Robes & Slippers


Wi-Fi


Room Service


Mini-Bar Restocked Daily


Flat Screen TV

King (with Sofa Bed) or Double Suite

  • View: Garden
  • 483 Sq. Ft.
  • Max Occupancy: 4
  • Bedding: King (w/ Sofa) or Double

Luxurious 483 sq ft rooms have a furnished walk out terrace and lovely views of the gardens.

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King (with Sofa Bed) or Double Suite Features
  • Access to Hyatt Zilara
    Adult Access to Hyatt Zilara for Dinner with Reservation
  • Private Furnished Balcony
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Special Touches

  • Mini Bar & Snacks
  • 5 Pillow Menu Choices
  • LED Satellite TV
  • Hair Dryer
  • Hair Straightener
  • Electronic In-Suite Safe
  • Iron and Ironing Board
  • Floor to Ceiling Windows with Black-Out Shades

Resort View King (with Sofa Bed) or Double

  • View: Resort
  • 483 Sq. Ft.
  • Max Occupancy: 4
  • Bedding: King (w/ Sofa) or Double

Elegant 483 sq ft rooms feature splendid views of the resort from the comfortably furnished private balcony.

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Resort View King (with Sofa Bed) or Double Features
  • Access to Hyatt Zilara
    Adult Access to Hyatt Zilara for Dinner with Reservation
  • Private Furnished Balcony
Hide Details
Special Touches

  • Mini Bar & Snacks
  • 5 Pillow Menu Choices
  • LED Satellite TV
  • Hair Dryer
  • Hair Straightener
  • Electronic In-Suite Safe
  • Iron and Ironing Board
  • Floor to Ceiling Windows with Black-Out Shades

Ocean View King (with Sofa Bed) or Double

  • View: Ocean
  • 483 Sq. Ft.
  • Max Occupancy: 4
  • Bedding: King (w/ Sofa) or Double

Magnificent ocean views from the private balcony are a highlight of these lavish 483 sq. ft. (45 sq m.) accommodations.

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Ocean View King (with Sofa Bed) or Double Features
  • Ocean View
    Overlook the Ocean on Your Private Furnished Balcony
  • Double Bed Option
  • Sofa Bed
    Sofa Bed Option (In King Rooms)
Hide Details
Special Touches

  • Mini Bar & Snacks
  • 5 Pillow Menu Choices
  • LED Satellite TV
  • Hair Dryer
  • Hair Straightener
  • Electronic In-Suite Safe
  • Iron and Ironing Board
  • Floor to Ceiling Windows with Black-Out Shades

Ocean Front King (with Sofa Bed) or Double

  • View: Ocean
  • 483 Sq. Ft.
  • Max Occupancy: 4
  • Bedding: King (w/ Sofa) or Double

These oceanfront rooms offer 483 sq ft of luxury, including a private balcony and panoramic ocean views.

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Ocean Front King (with Sofa Bed) or Double Features
  • Direct Ocean Front View
    Take in the ocean breeze on your private furnished balcony
  • Access to Hyatt Zilara
    Adult Access to Hyatt Zilara for Dinner with Reservation
  • Flat Screen TV
    Featuring International Channels
  • Private Furnished Balcony
Hide Details
Special Touches

  • Mini Bar & Snacks
  • 5 Pillow Menu Choices
  • LED Satellite TV
  • Hair Dryer
  • Hair Straightener
  • Electronic In-Suite Safe
  • Iron and Ironing Board
  • Floor to Ceiling Windows with Black-Out Shades

Club Ocean Front King or Double

  • View: Ocean
  • 463 Sq. Ft.
  • Max Occupancy: 4
  • Bedding: King or Doubles

These 463 sq ft rooms with a private balcony promise stunning oceanfront vistas plus exclusive Hyatt Club Level amenities.

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Club Ocean Front King or Double Features
  • Personalized Concierge Services
    Spa appointments, dinner reservations, you name it we're here to serve you
  • Exclusive Access to Hyatt Club Level Lounge
    Premium drinks, appetizers, continental breakfast & Wi-Fi
  • State-of-the-art Espresso Machine
    Enjoy a cup of gourmet coffee from the comfort of your suite
  • Access to Hyatt Zilara
    Adult Access to Hyatt Zilara for Dinner with Reservation
  • Spa Discount
    10% Discount on Spa Services
  • Check-In and Check-Out
    Private Check-In and Check-Out In An Exclusive Area
Hide Details
Special Touches

  • Mini Bar & Snacks
  • 5 Pillow Menu Choices
  • LED Satellite TV
  • Hair Dryer
  • Hair Straightener
  • Electronic In-Suite Safe
  • Iron and Ironing Board
  • Floor to Ceiling Windows with Black-Out Shades

Dolphin View Master King (with Sofa Bed) or Double

  • View: Dolphin Habitat
  • 598 Sq. Ft.
  • Max Occupancy: 4
  • Bedding: King (w/ Sofa) or Double

Spacious 598 sq ft rooms feature a private balcony and scenic views overlooking the Dolphin Habitat.

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Dolphin View Master King (with Sofa Bed) or Double Features
  • Dolphin Habitat View
    Watch the dolphins from your private furnished balcony
  • Access to Hyatt Zilara
    Adult Access to Hyatt Zilara for Dinner with Reservation
Hide Details
Special Touches

  • Mini Bar & Snacks
  • 5 Pillow Menu Choices
  • LED Satellite TV
  • Hair Dryer
  • Hair Straightener
  • Electronic In-Suite Safe
  • Iron and Ironing Board
  • Floor to Ceiling Windows with Black-Out Shades

Swim-Up King (with Sofa Bed) or Double

  • View: Ocean
  • 483 Sq. Ft.
  • Max Occupancy: 4
  • Bedding: King (w/ Sofa) or Double

Exclusive 712 sq ft swim-up rooms include a semi-private pool right off the balcony and splendid views of the ocean.

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Swim-Up King (with Sofa Bed) or Double Features
  • Access to Hyatt Zilara
    Adult Access to Hyatt Zilara for Dinner with Reservation
  • State-of-the-art Espresso Machine
    Enjoy a cup of gourmet coffee from the comfort of your suite
  • Pool Access
    Semi-Private Pool Access from Terrace
Hide Details
Special Touches

  • Mini Bar & Snacks
  • 5 Pillow Menu Choices
  • LED Satellite TV
  • Hair Dryer
  • Hair Straightener
  • Electronic In-Suite Safe
  • Iron and Ironing Board
  • Floor to Ceiling Windows with Black-Out Shades

Ocean Front Pyramid Suite (with Sofa Bed)

  • View: Ocean
  • 1,316 Sq. Ft.
  • Max Occupancy: 5
  • Bedding: King & Sofa Bed

These exceptionally spacious 1,316 sq ft two-story suites offer two private balconies and fantastic ocean views.

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Ocean Front Pyramid Suite (with Sofa Bed) Features
  • Direct Ocean Front View
    Take in the ocean breeze on your private furnished balcony
  • Access to Hyatt Zilara
    Adult Access to Hyatt Zilara for Dinner with Reservation
  • Two Balconies
    Each floor features a private balcony
Hide Details
Special Touches

  • Mini Bar & Snacks
  • 5 Pillow Menu Choices
  • LED Satellite TV
  • Hair Dryer
  • Hair Straightener
  • Electronic In-Suite Safe
  • Iron and Ironing Board
  • Floor to Ceiling Windows with Black-Out Shades

Club Ocean Front Corner Suite

  • View: Ocean
  • 1,087 Sq. Ft.
  • Max Occupancy: 4
  • Bedding: King

Covering 1,087 sq ft of luxurious space, these corner suites have a private balcony with a hot tub and ocean vistas, as well as amenities of the exclusive Hyatt Club Level.

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Club Ocean Front Corner Suite Features
  • Personalized Concierge Services
    Spa appointments, dinner reservations, you name it we're here to serve you
  • Exclusive Access to Hyatt Club Level Lounge
    Featuring premium drinks, appetizers, continental breakfast and Wi-Fi
  • State-of-the-art Espresso Machine
    Enjoy a cup of gourmet coffee from the comfort of your suite
  • Access to Hyatt Zilara
    Adult Access to Hyatt Zilara for Dinner with Reservation
  • Hot Tub
    Hot Tub on Furnished Balcony
  • Check-In and Check-Out
    Private Check-In and Check-Out In An Exclusive Area
Hide Details
Special Touches

  • Mini Bar & Snacks
  • 5 Pillow Menu Choices
  • LED Satellite TV
  • Hair Dryer
  • Hair Straightener
  • Electronic In-Suite Safe
  • Iron and Ironing Board
  • Floor to Ceiling Windows with Black-Out Shades

Club Ocean Front Master Suite

  • View: Ocean
  • 1,524 Sq. Ft.
  • Max Occupancy: 4
  • Bedding: King

Offering Hyatt Club Level amenities and a sky-high view of the sparkling ocean, these grand 1,524 sq ft suites feature lavish interiors and a private hot tub on the balcony.

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Club Ocean Front Master Suite Features
  • Personalized Concierge Services
    Spa appointments, dinner reservations, you name it we're here to serve you
  • Exclusive Access to Hyatt Club Level Lounge
    Featuring premium drinks, appetizers, continental breakfast and Wi-Fi
  • Spa Discount
    10% Discount on Spa Services
  • Direct Ocean Front View
    Take in the ocean breeze on your private furnished balcony
  • Hot Tub
    Hot Tub on Furnished Balcony
  • Check-In and Check-Out
    Private Check-In and Check-Out In An Exclusive Area
Hide Details
Special Touches

  • Mini Bar & Snacks
  • 5 Pillow Menu Choices
  • LED Satellite TV
  • Hair Dryer
  • Hair Straightener
  • Electronic In-Suite Safe
  • Iron and Ironing Board
  • Floor to Ceiling Windows with Black-Out Shades

Club Two Bedroom Ocean Front Suite

  • View: Ocean
  • 2,115 Sq. Ft.
  • Max Occupancy: 5
  • Bedding: King & 2 Doubles

At 2,115 sq ft, these two-bedroom suites offer ample space and luxurious comforts, such as Hyatt Club Level privileges, a private balcony with a hot tub, and marvelous oceanfront views. One king and two double beds.

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Club Two Bedroom Ocean Front Suite Features
  • Personalized Concierge Services
    Spa appointments, dinner reservations, you name it we're here to serve you
  • Exclusive Access to Hyatt Club Level Lounge
    Featuring premium drinks, appetizers, continental breakfast and Wi-Fi
  • Direct Ocean Front View
    Take in the ocean breeze on your private furnished balcony
  • Spa Discount
    10% Discount on Spa Services
  • Hot Tub
    Hot Tub on Furnished Balcony
  • Check-In and Check-Out
    Private Check-In and Check-Out In An Exclusive Area
Hide Details
Special Touches

  • Mini Bar & Snacks
  • 5 Pillow Menu Choices
  • LED Satellite TV
  • Hair Dryer
  • Hair Straightener
  • Electronic In-Suite Safe
  • Iron and Ironing Board
  • Floor to Ceiling Windows with Black-Out Shades

Presidential Suite

  • View: Ocean
  • 4,381 Sq. Ft.
  • Max Occupancy: 5
  • Bedding: King

The ultimate in opulence, this 4,381 sq ft. Hyatt Club Level suite encompasses the entire top 18th floor of the resort, offering the most spectacular views and every imaginable amenity.

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Presidential Suite Features
  • Personalized Concierge Services
    Spa appointments, dinner reservations, you name it we're here to serve you
  • Exclusive Access to Hyatt Club Lounge
    Premium drinks, appetizers, continental breakfast & Wi-Fi
  • Two Bedrooms
    King Master Bedroom, Doubles in Second Bedroom
  • Access to Hyatt Zilara
    Adult Access to Hyatt Zilara for Dinner with Reservation
  • Hot Tub
    Hot Tub on Furnished Balcony
  • Check-In & Check-Out
    Private Check-In and Check-Out In An Exclusive Area
Hide Details
Special Touches

  • Mini Bar & Snacks
  • 5 Pillow Menu Choices
  • LED Satellite TV
  • Hair Dryer
  • Hair Straightener
  • Electronic In-Suite Safe
  • Iron and Ironing Board
  • Floor to Ceiling Windows with Black-Out Shades