Our Commitment to You

Playa Hotels & Resorts is pleased to join The Punta Cana Promise, a commitment made by like-minded hotels and properties to keep all resort guests and employees safe and secure. The Promise includes strict and high-level policies, ranging from screening and background checks to on-site medical assistance. And from food-safety programs to offering alternatives to food allergies. We’re also committed to maintaining a drug-free environment.  Playa Hotels & Resorts understands the trust you place in us to take excellent care of your family. Delivering on this Promise is our top priority.