Need Help?

Whether you are planning a vacation, romantic retreat, reunion, wedding, anniversary, meeting or special event we’d like to hear from you. Here’s how to get in touch.

Corporate Headquarters

3950 University Drive, Suite 301
Fairfax, VA 22030 USA

Departments

Meetings & Incentives
888.676.7960
Leisure Groups
888.963.7643
togroups@playaresorts.com
Press & Media
azocchi@playaresorts.com
Changes to bookings made prior to November 16, 2016:
800.300.7867
reservations@realresorts.com
Reservations Call Center: USA & Canada
800.627.5328
playacustomerservice@globalbookingsolutions.com

Hyatt Zilara & Hyatt Ziva Reservations

Gran Resorts & The Royal Reservations

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Hyatt Ziva Cancun

Hyatt Ziva Los Cabos

Hyatt Ziva Rose Hall

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Hyatt Zilara Cancun

Hyatt Zilara Rose Hall

Gran Caribe Resort

Gran Porto Resort

The Royal Playa Del Carmen