Gran Caribe Resort recognized with the prestigious MLT Vacations Quality Assurance Award

CANCUN, MX (October 15, 2015) –Gran Caribe Resort Cancun is a 2015 winner of the prestigious MLT Vacations Quality Assurance Award.  The upscale all-inclusive resort for guests of all ages is located in the heart of Cancun’s Hotel Zone and is recognized for its expansive beach, lively atmosphere and exceptional personal service.

MLT Vacations, a leading provider of vacation packages in the U.S, gathers data from hundreds of thousands of customers who traveled with MLT Vacations. The annual Quality Assurance Award is earned by partners that achieve a 99 percent customer satisfaction index and 99 percent product delivery performance during the preceding six months. Out of the more than 4,000 partners offered globally by MLT Vacations, an elite group of only around five percent of the hotels and resorts earn the distinction of the MLT Vacations’ Quality Assurance Award designation.

“This marks the third time that the Gran Caribe Resort has been honored with this prestigious award,” said Matias Klein, General Manager for the resort. “We are grateful to our guests who continue to rate us among the best resorts, and I am especially thankful to my incredible staff for all they do to ensure high guest satisfaction.”

Owned by Playa Hotels & Resorts B.V. (Playa), and operated by Playa Resorts Management, Gran Caribe Resort Cancun is a family-friendly, Mediterranean-style all-inclusive resort. Guests will find a vibrant yet relaxing vacation experience. With its premium beachfront location, the Gran Caribe is dedicated to providing personal service and the extras that create a memorable holiday.

In addition to 470 spacious suites and guestrooms, including popular family suites, the resort includes a kid’s club and a teen club, as well as a water park and supervised recreational activities, as well as a holistic spa. For dining, guests have a selection of eight restaurants featuring an International Buffet and an array of la carte dining. There are eight bars and lounges, as well as 9,720 square feet of meeting space that can accommodate up to 800 people. Outdoor event venues include a seaside wedding chapel. The Gran Caribe is a favorite for wedding couples who can enjoy a free wedding celebration when couples stay a minimum of six nights, or have guests staying a collective minimum of 15 nights.

The Gran Caribe offers a comprehensive recreational program for adults and families. Gran Caribe Resort Cancun also carries TripAdvisor’s Certificate of Excellence. For more information and reservations about the Gran Caribe Resort & Spa Cancun contact a travel agent or visit:

About Playa Hotels & Resorts
Hyatt Ziva Los Cabos is owned by Playa Hotels & Resorts B.V. and managed by Playa Resorts Management, the operational management component of Playa Hotels & Resorts. Playa’s portfolio consists of a collection of 14 premier hotels comprised of 6,142 rooms that are located in prime beach locations in Mexico, the Dominican
Republic and Jamaica. Playa owns and manages Hyatt Ziva Los Cabos, Hyatt Zilara Cancun, Hyatt Ziva Rose Hall and Hyatt Zilara Rose Hall in Jamaica, Hyatt Ziva Puerto Vallarta, and Hyatt Ziva Cancun (opening fall 2015). The company also owns and operates three resorts under Playa’s brands, The Royal and Gran, and owns five resorts in Mexico and the Dominican Republic that are managed by a third party. Under an agreement with an affiliate of Hyatt Hotels Corporation (NYSE: H), Playa will pursue the acquisition or development of new all-inclusive resort opportunities under two new Hyatt all- inclusive brands – Hyatt Zilara and Hyatt Ziva. Playa will also have certain rights to operate Hyatt-branded all-inclusive resorts in five Latin American and Caribbean countries. For more information visit

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Media Contact:
Amy Zocchi
Playa Hotels & Resorts