Hyatt Ziva Cancun Awarded Four-Diamond Status by AAA

CANCUN, MX (April 25, 2016) – In just four months Hyatt Ziva Cancun, Punta Cancun’s newest and most buzzworthy resort, has made quite the splash. Today, the all-inclusive resort proudly announced that it has been honored by the American Automobile Association (AAA) with the prestigious Four Diamond Award, a monumental accomplishment for a brand-new hotel. This distinction for Hyatt Ziva Cancun also marks another milestone: now every Hyatt Ziva and Zilara property in the Playa Hotels & Resorts portfolio is a AAA Four Diamond Award-winning resort.

The AAA Four Diamond Award is one of the most well-known and respected distinctions in the global travel industry. Hyatt Ziva Cancun was awarded Four Diamond status after a thorough evaluation by seasoned AAA staff. These well- respected members of the hospitality industry determined Hyatt Ziva Cancun upholds their criteria for extensive amenities, stylish, upscale physical attributes and a high degree of hospitality, service and attention to detail– truly the Evolution of All Inclusive®.

According to the AAA, only 5.7 percent of the nearly 28,000 hotels approved by AAA, make the elite Four Diamond list.

“Hyatt Ziva Cancun is on its way to become the premier all-inclusive resort in the Cancun market,” stated Tony Perrone, AAA Director. “It is a resort that fully embodies what the all-inclusive segment represents in the 21st century.”

Completely reimagining the all-inclusive experience, Hyatt Ziva Cancun, which celebrated its grand opening in November 2015, is no newcomer to recognition. The unique all-ages resort consistently holds a top 5 spot on Trip Advisor’s list of all-inclusive resorts in Cancun, in addition to its AAA Four Diamond status.

“We are thrilled to have received such an important recognition at such an early stage. This award reflects the outstanding work of our staff and our commitment to providing Service from the Heart® and a travel experience that exceeds our guest’s expectations,” said Alexandre de Brouwer, Hyatt Ziva Cancun General Manager.

“From the start, Hyatt Ziva Cancun, we have delivered a beautiful property in the best location in Cancun with innovative offerings and top-notch service, all of which has helped us differentiate and showcase our unique resort,” said Daniel Reyna, Vice President of Operations, Mexico, Playa Resorts Management. “Our best asset is our people; we are proud of their work and passion to serve. Our guests can feel their care and warm hospitality and I want to thank them all for delivering Service from the Heart®.”

About Playa Hotels & Resorts
Playa Hotels & Resorts B.V. is a leading owner, operator and developer of all- inclusive beach resorts. Playa's portfolio consists of 14 premier hotels comprising 6,142-rooms that are located in prime beach locations in Mexico, the Dominican Republic and Jamaica. Playa owns and manages Hyatt Zilara and Hyatt Ziva Cancun, Hyatt Zilara and Hyatt Ziva in Rose Hall Jamaica, Hyatt Ziva Puerto Vallarta and Hyatt Ziva Los Cabos. The company also owns and operates three resorts under Playa's brands, The ROYAL and Gran, as well as 5 resorts in Mexico and the Dominican Republic that are managed by a third party. Under an agreement with an affiliate of Hyatt Hotels Corporation (NYSE: H), Playa will pursue the acquisition or development of new all-inclusive resort opportunities under two new Hyatt all-inclusive brands-Hyatt Ziva and Hyatt Zilara. Playa will also have certain rights to operate Hyatt-branded all-inclusive resorts in five Latin American and Caribbean countries. For more information visit:

Media Contact:
Amy Zocchi
Playa Hotels & Resorts